Managed Services :

Introduction

IMAC and Disposal Services
IT Infrastructure Services
Project Services
Service Asset/
     Configuration Management

Service Desk
► System Configuration
     Services


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System Configuration Services

A generic term, used to describe a group of Configuration Items that work together to deliver an IT Service, or a recognizable part of an IT Service. Configuration is also used to describe the parameter settings for one or more CIs.
Configuration (ITIL V3) 

 

Our airport system configuration services provide you with the peace of mind that your new systems have been designed, developed, assembled, tested and implemented to the highest possible standards. No matter how small or large your requirement, we have the experience, expertise and resources to meet and exceed your exacting specifications: 

  • Hardware Build: From a complete server through system upgrade to a service card installation, we can meet your entire hardware build requirements
  • Software Load: We can carry out software loading on individual installs or multiple installations using any combination of deployment methods as defined by ITIL
  • Testing: Self, user or manufacturer defined testing in accordance with customer requirements
  • Scheduling: We can either provide guidance on the content and form of scheduling (whether for maintenance or resource) or can include this function as part of a total support solution
  • Image Management: Image definition, development, deployment and testing (including the re-installation of a user defined image)
  • Configuration Management Database (CMDB): With full management capability and enhanced functionality such as inbuilt visualization and impact analysis.