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We keep IT going! |
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Find out why we provide MSP with a complete outsourced solution. ...more |
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Worldwide clients Greater Toronto Airports Authority In March of 2006, ServiceTec was awarded the infrastructure support for the new Terminal 1 and existing Terminal 3 by the GTAA. These support services have now been extended to include the new Pier F at Terminal 1. ...more. Minneapolis-St. Paul International Airport ServiceTec first began providing comprehensive level I, II and III support of servers and network management at Minneapolis-St. Paul International airport in 2001, including INFAX FIDS monitors, Videcom SEATS and IBM CUSS Kiosks. ...more. John F. Kennedy International Airport (JFK) ServiceTec was a key partner to ARINC for the new terminal at JFK. Today, ServiceTec provides support and maintenance services on a direct basis, while maintaining an extremely close working relationship with ARINC. ...more. San Francisco International Airport Working closely with the system integrator’s on-site team, ServiceTec has been an integral part of San Francisco International Airport’s highly successful and complex new terminal commissioning. ...more. London Heathrow ServiceTec provides support and maintenance at Heathrow Airport with a permanent team of engineers and support staff located on-site. 3,000 calls per month are successfully resolved within the airport’s stringent Service Level Agreement criteria. ...more. Schiphol ServiceTec became the prime support contractor for SITA CUTE maintenance at Schiphol in 1996. Services have now been extended to include the world’s first Common Use Self Service Kiosks. Munich International Airport Munich International Airport awarded ServiceTec a six-year contract to maintain the passenger check-in and boarding systems for Deutsche Lufthansa AG, its Star Alliance partners and general partner airlines at the new Terminal 2 in April 2003. Manchester Airport ServiceTec was awarded support of SITA’s Common Use Terminal Equipment (CUTE) system by Manchester Airport in January 1995, providing IT and desktop support services for a number of airlines, and specialized systems for ground handlers. ...more. |
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A service delivery capability that exceeds 97% of all SLA's across all customer sites |
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Case Stories |
